October 3, 2024
Choosing a Professional Lighting Company: How 30 Years in the Business Sets Brite Nites Apart
This year when you’re trying to decide on a provider for your professional holiday lighting, it’s important to consider the experience of the company. Brite Nites has been in the outdoor lighting industry for over 30 years. Each year we learn big lessons, continue to grow as a company, and work hard throughout the year to perfect our professional holiday lighting services. Here is what we have found makes the biggest difference in providing a seamless, quality experience for our clients.
Proprietary Product
We invest heavily in our product and continue to innovate, ensuring we have the best product on the market. We care deeply about minimizing maintenance and have found that the best way to achieve this is by having the most water-resistant lighting and connections. Now, no Christmas light is 100% waterproof just yet, but the lights we install on your property are as water-resistant as can be. Another common challenge with LED lights is the lack of a universal color scale. This means that the same color from different vendors can vary year to year. If you hire a new or smaller company, you might end up with mismatched lights—think white lights that look yellow or red lights that appear pink. At Brite Nites, we custom-manufacture our lights to ensure consistent color temperatures year after year. This means your roofline lights will perfectly match the lights on your trees, creating a cohesive and stunning display. Our product innovation team works year round testing the product, coming up with new ways to reduce issues, and we believe we have the best product on the market.
Maintenance Response Time & Customer Service
While we always strive to eliminate the need for any maintenance, things happen. Whether it’s a landscaper’s errant mower or a pesky squirrel, we pride ourselves on being at your property, as fast as possible, to resolve any issues. Our office teams work from 6:00 am to 2:00 am to answer your calls or texts, and to quickly schedule our operations team to resolve any issues. We strive to handle any maintenance request on the same day, but if not, we get to them within 24 hours. This response time, and the fact that we have over 70 crews working, has been one of the reasons that we are the leader in not only lighting our communities, but keeping them perfectly lit.
Brite Nites University
We have an amazing training process. Each department’s teams participate in training at our Brite Nites University, which stems from our over three decades of experience. Each team member has passed courses and quizzes, along with on-site training lasting up to 4 weeks, to ensure every member can be a trusted advisor and deliver the best experience for our clients.
Quality Professionals
The leaders of our field teams are seasoned professionals who will ensure all of your lighting and decor has been installed correctly. Your project will be quality assured onsite to make sure that the design you’re looking for is exactly what you get, and the installation looks clean and professional.
Custom Design Software
After shifting away from paperwork orders in 2016, we’ve worked hard to build our custom software which makes your design, estimate, and installation process absolutely seamless. Using iPads, your designer will draw directly onto photos of your property, to give you a visual representation of what the finished product will look like before you put down a deposit. Then your design is passed on to our scheduling and install teams who will complete the project as it’s shown on our app. This makes it so any potential problems are effectively eliminated. The parameters on our app ensure that we install the correct color of lights in the correct area of your project, every time. Our quality assurance pros are there to catch any mistakes, so we have you well taken care of!
Professional Holiday Lighting
When deciding on a provider for your professional lighting installation, it’s important to consider the company’s process, product, customer service, and experience within the industry. With over 30 years of experience, we at Brite Nites are seasoned professionals who understand holiday lighting like nobody else. When you’re ready to speak with a trusted advisor, submit a web form or give us a call, and let our team take it from there!